The entire return and refund process may take up to 3-4 weeks from the postage date. The refund transmission will then depend on the guidelines of your financial institution and it may take up to 3-7 business days for the credit to be applied to the same payment method used to place the order. Once we have your return package we will register it and you will receive an email notification once the return is processed. How much time do returns take to be processed? Our returns policy covers all items, including those on promotion or sale (with the exception of Gift Cards and Swarovski Masks if unpacked due to hygienic reasons). You may return your online order up to 28 days after receipt. Swarovski's top priority is our customer satisfaction. Unfortunately, Swarovski is unable to deliver to PO boxes or APO/FPO addresses.įor Crystal Myriad, Licensed-in and Creators Lab, please note it may take up to 2 weeks before the parcel is shipped, and you are notified via email. Orders placed from Monday to Friday by 12:00 GMT will be processed and shipped the same business day.Įxpress delivery time: 1-2 business day after processing and shipping Standard delivery time: 2-3 business days after processing and shipping (4-5 days remote Scotland) Orders placed from Monday to Friday by 16:00 GMT will be processed and shipped the same business day.

September birth stone earrings